AR Works: Update from Legal Aid

Legal Aid of Arkansas sent the following update and wants everyone to know this important information.


We’re writing to let you know the latest information on the work requirements in the Arkansas Works program. With the work requirements now in effect, Legal Aid is available to help beneficiaries understand how to comply and how to assert their legal rights. Anyone affected is welcome to call our special Medicaid line–(800) 967-9224 and press 4. 

Lawsuit: Because of the widespread loss of coverage these work requirements are likely to cause for our clients, Legal Aid of Arkansas has filed a federal lawsuit in Washington DC. While that lawsuit is moving along, we want to make sure people have all the information they need to give them the best chance of keeping their coverage.

Letters of Non-ComplianceMany beneficiaries will have already received notices for non-compliance for the month of July. The notices will have a date of August 6 on them. For some people, this is their second month of non-compliance, and they will be terminated as of September 1 if they do not report compliance in August. For others, this is just the first month of non-compliance, but that means their care is threatened for future months. DHS reported that 72% of people who had to go online in June did not do so. That’s about 7,400 people, and we expect similar numbers for July, which are set to come out later this week.

Resources for People AffectedAnyone who receives notices of non-compliance is welcome to call Legal Aid for information about the program and their legal rights. We have a special Medicaid line–just call (800) 967-9224 and press 4. If someone doesn’t answer right away, we’ll get back with them within a few business hours. You (or they) are also welcome to call me at x. 2206 or Trevor Hawkins at x. 6313.

Here are other ways you can spread the word about the changes: 

(1) Share the Facebook video. This explains the latest on the lawsuit and how to comply with the work requirements:  https://www.facebook.com/arlegalaid/videos/2110260212381560/

(2) Share the flyer

and this (Front/back) handout. 

(3)  Invite us to talk to  your group, community, staff, or clients. We can accommodate any form of participation (in-person, video, phone), various languages, and any time limitations.

Contact:

Kevin De Liban, Attorney

Economic Justice Practice Group Leader

Legal Aid of Arkansas–West Memphis

310 Mid-Continent Plaza, Suite 420

West Memphis, AR 72301

Phone: (870) 732-6370 x. 2206

Fax: (870) 732-6373

Facebook Twitter

ARWorks: How to Take Action

The deadline to comply with work requirements for June was July 5. DHS sent out notices of non-compliance to thousands of people that should have already reached clients. If you have not reported your hours, you need to do so as soon as possible because you can only miss a couple more months before you lose coverage. Even if you don’t utilize AR Works, please SHARE this information!

Some people don’t even realize that they are affected. They don’t recognize the name AR Works, or their address has changed preventing these letters from DHS from giving this much-needed information. If you need more information about AR Works (what it is, its history, how to apply), read this article.

If you are unsure if you are affected or how to proceed if you are, keep reading. We have information below that will help!

Anyone who receives those notices or just wants information is welcome to call Legal Aid of Arkansas at (800) 967-9224. They have special Arkansas Works lines–callers can just press 4 at the initial message, dial extension 6313 for Trevor, or extension 2206 for Kevin.

Check this letter to find out if you’re affected or what to do:

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Here are ways you can spread the word about the changes: 

(1) Check out DHS’ website about how to report your work hours, school attendance, volunteer hours, or your exemption.

(1) Share Legal Aid’s Facebook video. This explains the latest and has a link to earlier videos: https://www.facebook.com/arlegalaid/videos/1755020114575199/

(2) Share the attached flyer (ar-works-flyer-latest.pdf) and handout (arkansas-works-information-for-consumers-latest-05-10-18.pdf).

(3)  Invite Legal Aid to talk to your group, community, staff, or clients. They can accommodate any form of participation (in-person, video, phone), various languages, and any time limitations.

If you want assistance from Legal Aid, here is contact info:

Kevin De Liban, Attorney

Economic Justice Practice Group Leader

Legal Aid of Arkansas–West Memphis

310 Mid-Continent Plaza, Suite 420

West Memphis, AR 72301

Phone: (870) 732-6370 x. 2206

Fax: (870) 732-6373

Facebook Twitter

AR Choices: How to Make a Public Comment

You have the opportunity to take action and make a public comment until July 31. How would one choose to make a public comment about the Arkansas Choices issue? What would one say?

This is how you can place your own public comment for the record:

  1. First, follow this link (copy and paste it into your internet address window): https://medicaid.mmis.arkansas.gov/General/Comment/Comment.aspx
  2. You will see some documents on a long page that are available for public comment by July 31, 2018. The 3 documents you want look just like the ones in the graphic below. The ones in the long section on bottom are old, and the date has passed.
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  3. You will want to view the document named “ARCHOICES-1-18route.doc”. Click on the blue link with that name (on the Medicaid website), and it will download the file for you.
  4. Open the file from your document downloads, if it doesn’t open automatically for you.
  5. At first glance, it may be difficult to understand, but try to read through it as best as you can. You might understand more than you think. (See below for more assistance.)
  6. After you read through it, you might want to send in some comments about how this will affect you. For example, you might want to comment on the use of the algorithm itself, or you might want to comment on how they would score you and how that method may cut your hours.
  7. You can choose to mail your comments, but the faster way is by email. You can send your comments in an email to becky.murphy@dhs.arkansas.gov, but be sure to reference which manual you’re commenting on in the subject line like “Public Comment Submission, ARCHOICES-1-18route.doc.”
  8. Make sure to do this before July 31, 2018!

If you were to make a comment, what would you say? Well, Disability Rights Arkansas has released their official comments that they have submitted. This is a great example that can help you with what you might want to say. Read through this very thorough comment that was written by a qualified and informed attorney, and it might help you make sense of ARCHOICES-1-18route.doc. You might also want to read the previous post about the update and comments from Legal Aid of Arkansas.

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AR Choices Update

Update on #ARChoices:

(1) Yesterday, the judge issued an order, which puts in writing his previous finding that DHS is in contempt of court.

(2) DHS has appealed the 5/14/18 ruling that invalidated the methodology to the Arkansas Supreme Court. However, the Supreme Court is in summer recess.

(3) In the meantime, DHS does not want to go back to the previous method for determining how much care to give someone (by nurse determination instead of computer algorithm), and the federal government sent a letter to DHS stating that it would not approve that system either.

(4) As a result, everything is on hold. Current people on the program won’t be reassessed nor will people who have applied for the program. DHS also will not restore the hours of people whose hours were reduced under the methodology.

(5) DHS has said that a new algorithm will be adopted starting September 1, but the public comment process has not started on that. According to Legal Aid’s analysis, the new system will base its decisions on how much time it takes to complete particular tasks, but with limits, which will lead to a lot less hours approved.

Legal Aid of Arkansas welcomes anyone who is having issues with ARChoices to call (800) 967-9224 to seek legal help.

PASSE – Phase II Updates

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DHS recently released a new presentation with updates to their work on the PASSEs Phase II. This includes milestones and network adequacy standards, and where they are with Independent Assessments.

They did listen to our concern that people have been enrolled before the networks were adequately formed, and they will hold open enrollment in October of 2018.

Catch up on all previous PASSE posts!

Your Rights When You Appeal

We appeared live on Facebook with Managing Attorney Thomas Nichols from Disability Rights Arkansas to answer your questions and discuss your rights when appealing a Medicaid decision. Watch because this video is full of helpful information from beginning to end!

Thomas refers to a presentation with more information on appeals that you might want to view.

When filing an appeal, you have resources in the state to help you. Even if you can’t afford it, you can find quality lawyers or law advice. Make sure to contact:

Also, we reference Rights that we listed in a previous post. Make sure to read it.

One Therapy Rule – Part 1

MSL has done some research on a change coming our way. You may have heard of it – the “One Therapy Rule,” formally known as the EIDT Program. Watch this video and stay tuned for your opportunity to take action.

Are you thankful for Medicaid?

Author: Lainey Morrow, Medicaid Saves Lives’ Founder

It’s customary this time of year to count our blessings, and there’s one in particular that millions of Americans shouldn’t forget: Medicaid. 

If you’re a recipient (or know a recipient), think for a second what your life would be like without Medicaid.

My little girl qualifies for TEFRA because of her diagnosis, and she’s thriving because Medicaid gives her treatments like therapy and medicines that we simply can’t afford. Medicaid not only helps her day-to-day, but it’s also giving her a future where she may someday be able to live on her own and provide for herself. Because of Medicaid, she can climb stairs, say that she wants a drink, draw a line, feed herself with a spoon, and sit quietly with other students around a table. When I think of life without Medicaid, I see many who would be crushed under personal debt and suffering without hope.

If you’re thankful for Medicaid, please tell those who make our state and national policies, especially if you need to continue receiving it.

This is the perfect time of year to let our lawmakers know that we’re thankful for Medicaid. Why? Because it’s improving and even saving lives! I ask you to take a moment, and write your elected officials a note. Even better, include a photo. Tell them why Medicaid is important to you. If writing several is overwhelming, just start with one. 

You can also post on social media about why Medicaid is important to you using the hashtag #thankful4Medicaid to help others see why Medicaid is so important.

We need to tell everyone the great things that Medicaid does and who it helps. People need to hear this positive message. By sending notes, calling, and posting on social media, we are clearly communicating that we still need Medicaid, and we’re directly asking the people in charge to continue funding Medicaid for us.

Let’s flood our government with letters and calls this holiday season!

Arkansas Only

Contact any elected official in the US!

Providers: Here’s Your DHS MMIS Resources HQ

The new MMIS system, which is what they at DHS use to pay Medicaid claims and more, went live on Wednesday. Since then, many providers have reported issues with the system. MSL is working with DHS to help your comments and concerns be heard. 

Here are all of the resources so far that DHS has shared to help solve your issues.


Here is a training webinar to help you:

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There is a list on their website that you can access.

The following is a list of all the posts that they have done on Facebook collected in one place:

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Watch the Facebook Live in which a team of DHS staff and DXC staff attempted to answer questions live. Lainey with MSL collected provider questions and delivered them to the panel.

They weren’t able to answer questions in detail, and hopefully they will do that in the webinar on the morning of 11/8/17. If you can’t attend the webinar, they are recording it for you to be able to view later.
During the facebook live session, DHS shared the following links:

  • You can learn how to upgrade PES: HERE
  • To reach out to us to address those common syntax error, call the local number is 501-376-2211 and the 800 number is 800-457-4454.
  • Need to know how to get a trading partner ID? Go HERE
  • Hub for MMIS news Click HERE.

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