Providers: Here’s Your DHS MMIS Resources HQ

The new MMIS system, which is what they at DHS use to pay Medicaid claims and more, went live on Wednesday. Since then, many providers have reported issues with the system. MSL is working with DHS to help your comments and concerns be heard. 

Here are all of the resources so far that DHS has shared to help solve your issues.


Here is a training webinar to help you:

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There is a list on their website that you can access.

The following is a list of all the posts that they have done on Facebook collected in one place:

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Watch the Facebook Live in which a team of DHS staff and DXC staff attempted to answer questions live. Lainey with MSL collected provider questions and delivered them to the panel.

They weren’t able to answer questions in detail, and hopefully they will do that in the webinar on the morning of 11/8/17. If you can’t attend the webinar, they are recording it for you to be able to view later.
During the facebook live session, DHS shared the following links:

  • You can learn how to upgrade PES: HERE
  • To reach out to us to address those common syntax error, call the local number is 501-376-2211 and the 800 number is 800-457-4454.
  • Need to know how to get a trading partner ID? Go HERE
  • Hub for MMIS news Click HERE.

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